The online inquiry form gives families an easy way to connect with your camp, request more information, or start a conversation before they're ready to apply. It captures basic prospect info from your website and turns it into a new lead in Campminder, helping you bring interested families into your system from the very beginning.
šNote: Most camps set this up once and only revisit it occasionally, so the main thing to know is where the settings and shareable link live.
In this article:
Where to turn the form on and adjust what it asks for
What to keep in mind when deciding which fields to require
Where to preview the form and copy its link for your website
Video Tutorial
Configure the Form
Keep the form simple. A long, complicated form is more likely to get abandoned than filled out. You can always gather more detail later on the application.
Navigate to CampInTouch > Forms > Inquiry Form Settings.
Check Enable Inquiry Form to turn it on.
In the General Settings section, set up who receives notifications and any analytics tracking you want.
Add a form heading and an optional welcome message.
Choose your mailing-address fields to show, and mark any of them as Required.
Select the information you wish to collect from the Parent/Guardian.
š”Tip: If you want to allow parents to add a parent or guardian who lives at another address, check the box next to Number 4 to show Family 2 field.
Select from the list the information you want to collect about the inquiring camper.
šNote: Think twice before you check off all of the options below; you can easily end up with a very long form that intimidates prospects.
Add a lead source question if you collect that information.
šNote: Lead Sources can be edited/added by navigating to Admin > Camper Setup > Lead Sources
Enable the Additional Comments section to allow for parents to ask any questions or comments.
Enable CampBot Bulletin to automatically notify designated recipients when an inquiry form is submitted, including any additional comments.
This will show up on the staff members bulletin board.
Choose what happens after submission: redirect to a URL, or use the customizable Thank You page. Optionally enable a confirmation email too.
Click the green Save Changes button.
Anyone completing the Inquiry form will show up in the Lead Partition in your system. You will also see notification on your Camper Leads & Applicants widget.
Preview and Share the Form
Navigate to CampInTouch > Setup > Links.
Find the Information Request row and click the link to open a preview.
š Note: Its very important that you use the Sharing Links to embed any forms or application in your website. The preview links will NOT WORK on your website
šÆ Try it now: Go to CampInTouch > Inquiry Form Settings and confirm the form is enabled. Then go to CampInTouch > Setup > Links and preview your form. Come back when you've done it.
Before you move on, check yourself:
Do you know where to turn the inquiry form on or off?
Could you find and copy your form's link right now?
Do you know what happens to a submission once it's received?
Ready for the next step?
Get to Know: The UPR see where a submitted inquiry lands as a new lead
Add Leads Into Your System add a lead without the online form